Refund Policy

This policy explains our procedures for product replacements, store credit, and refunds.

Effective Date: March 31, 2026

Our Satisfaction Guarantee

At Yarl Lankan, your satisfaction is our top priority. We are committed to providing quality products and reliable service, and we want you to be fully satisfied with your purchase. If you experience any problems with your order, receive a damaged or incorrect item, or feel that the product does not meet your expectations, please contact us as soon as possible. We will review each request carefully and work with you to find a fair and reasonable solution. Possible resolutions may include: • Product replacement • Store credit • Refund of the purchase amount • Other suitable arrangements depending on the situation All refund and replacement requests are handled on a case-by-case basis.

Eligibility for Refunds or Replacements

To help us process your request efficiently, please note the following general conditions: • Requests should be made within 7 to 14 days of receiving your order • The product should be unused and in its original condition unless defective or damaged • Proof of purchase (such as an order number or receipt) is required • Perishable goods, special orders, or clearance items may not be eligible for return unless defective or incorrect We reserve the right to assess each request before approving a refund or replacement.

How to Request a Refund or Report an Issue

We are here to help. Please contact our customer care team using one of the methods below. To assist you as quickly as possible, please include: • Your order number • A brief description of the issue • Photos of the product (if damaged, defective, or incorrect)

Contact Information

Yarl Lankan Address: 60 Paya Lebar Road, #06-28 Paya Lebar Square, Singapore 409051 Phone / WhatsApp: +65 88195910 Website: https://yarllankan.com.sg Email: yarllankan@gmail.com

Processing Time

Once your request is reviewed and approved: • Replacements will be arranged as soon as possible, subject to product availability • Refunds will be processed using the original payment method • Processing times may vary depending on the payment provider or bank

Policy Updates

Yarl Lankan reserves the right to modify this Refund Policy at any time. Any updates will be posted on this page.

Need Return Assistance?

For refund or replacement requests, contact our team using the details below.

yarllankan@gmail.com

+65 8819 5910

Paya Lebar Square, Singapore